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Retail Specialist (Freedom Mobile) - Lynden Mall

Department name: Retail
Business unit: Wireless
Position ID: J1122-1813

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

If you’re an upbeat, self-starter who genuinely enjoys interacting with others, we have a great opportunity as a Part-time Retail Specialist at our Lynden Mall location. A successful Retail Specialist turns the store visitor into a committed Freedom Mobile customer through building genuine connections!

What we offer:
• At Freedom, we recognize your great work through a monthly & yearly Sales Excellence Awards Program, corporate line with provided service, device subsidy and discounts on Freedom products & services.
• Career advancement and promotion opportunities within Freedom and Shaw in positions that meet your skills and experience.
• A competitive hourly wage plus a sales incentive program.
• Customizable health & dental benefits program and opportunities for company-matched pension and share purchase plans.

A typical day

Your day will be spent engaging customers, promoting and selling all things Freedom Mobile and creating meaningful interactions with customers through product/service demos, general device support, and other inquiries.

You will be an integral part of a welcoming, upbeat, and diverse environment that encourages healthy competition for sales incentives. As you reach your personal and professional goals, you’ll enjoy being part of a team that succeeds and celebrates together.

Your skills/experience

• You love to communicate and connect with new people every day.
• You are energized by technology and enjoy sharing your knowledge.
• You are motivated by challenge and strive to build genuine connections with your customers.
• You are driven, always curious, eager, and outgoing.

Other details

• You may be required to work in other store locations within a 35km radius of your Home store.
• You must have the ability to maintain a varied work schedule. This includes evenings, weekends, and statutory holidays.
• You must be at least 18 years of age.
• This position requires the successful completion of a criminal and credit background check.


Posting closing date: January 31, 2023

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.