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Major Accounts Development Representative

Department name: Sales
Business unit: Business
Position ID: J0621-0229

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

Shaw Business has an exciting opportunity for a Major Accounts Development Representative in our Calgary location. Reporting to the Manager of Major Accounts, the successful candidate will be accountable for establishing and maintaining relations with our existing clientele as well as promoting and selling Shaw products and services to prospective Consumer and Business accounts.

A typical day

• Identify, maintain and grow current customer relationships through renewals with Major Accounts customers
• Identify and complete lead generation calling to prospective Major Accounts to raise awareness of Shaw’s Major Accounts and business solutions
• Ongoing training on Shaw Major Accounts & business portfolio and industry technology and standards
• Assist and support the Major Accounts team by auditing and contacting Major Accounts customers that have outdated or expired agreements etc.
• Focus on Salesforce maintenance, enhancements and reporting to support the growth of the business
• Strong focus on growing Business MRR within Major accounts and identifying new Major Accounts customers and opportunities
• Provide regular sales/renewal detail analysis and reporting within to leadership
• Supporting the Major Accounts team on strategic and national accounts
• Support customers with equipment management
• Conduct sales presentations to new and existing Major Accounts customers to drive sales volume and participation within program

Your skills/experience

• Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, and Visio)
• Experience with Sales Force considered a strong asset
• Experience with Video conferencing i.e. Zoom, WebEx, MS Teams
• Strong track record of success in B2B sales. Experience in telecommunications sales considered an asset.
• Post-secondary education and/or an equivalent combination of education, training and experience
• Adaptive, quick learner, exceptional organization and reporting skills with the ability to have attention to detail while multi-tasking
• Excellent written and verbal communication skills
• Must have the ability to effectively work in a team environment and work independently with minimal supervision
• Goal oriented with the ability to work in a fast paced and rapidly changing environment
• Flexibility to take on other duties or tasks as needed
• Must have a fully functional home office environment/setup
• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.

Other details

This position requires the successful completion of a criminal and credit background check.

Posting closing date: August 15, 2021

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.